A 30-year History of Research

ProMES is an Evidence Based Management System

This Research Program, summarised in a recent Book by Pritchard, Weaver, and Ashwood (2012) found that

· ProMES can be developed in many settings
· ProMES creates major improvements in productivity
· Improvements last over time
· Attitudes are improved and work stress decreases with ProMES feedback

Through this Research we know a lot about enhancing Motivation and Organisational Productivity

· The basic motivation theory behind ProMES applies to one's own motivation too
· The step-by-step approach to building a measurement system
· How to do each step most effectively
· Where in the process people have trouble and how to help overcome these problems
· How the facilitator should behave to help the user develop an optimal system and make successful behavior changes
· How to develop good measures

ProMES helps Organisations to find Performance Indicators. The Key Criteria for good Measures are:

· Whether each measure is controllable
· Whether the user can collect reliable data on each measure
· The right number of measures: not too many or too few
· Whether data collection is feasible for each measure
· The criteria for evaluating a user's measurement system
· How to improve the controllability of measures
· How to deal with 'cheating' on measures
· The important characteristics of good feedback
· Based on quantitative information
· System is designed with heavy participation
· Provided on a frequent and predictable schedule
· Done to minimize defensive reactions
· Capture relative importance of the measures
· Providing information on both how much (description) and how good (evaluation)
· Generation of an overall effectiveness score
· Capability to identify improvement priorities
· How to design feedback reports for maximum usability
· How to conduct feedback meetings to maximize successful behavior change
· How to evaluate the success of the intervention

For a complete list of publications on ProMES click here